Overview#

IT Infrastructure Library (ITTL) is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM).

IT Service Management framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure.

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« This page (revision-2) was last changed on 21-Nov-2016 13:31 by jim