Overview#Human-Centered Design (HCD) (Ldapwiki has also seen User-Centered Design)) is a design and management framework that develops solutions to problems by involving the human perspective in all steps of the problem-solving process.
Human-Centered Design is an approach to interactive systems development that aims to make systems usable and useful by focusing on the users, their needs and requirements, and by applying human factors/ergonomics, usability knowledge, and techniques. This approach enhances effectiveness and efficiency, improves human well-being, user satisfaction, accessibility and sustainability; and counteracts possible adverse effects of use on human health, safety and performance. ISO 9241-210:2010(E)
Human-Centered Design builds upon participatory action research by moving beyond participant's involvement and producing solutions to problems rather than solely documenting them. Initial stages usually revolve around immersion, observing, and contextual framing in which innovators immerse themselves with the problem and community. Consequent stages may then focus on community brainstorming, modeling and prototyping, and implementation in community spaces.
- Discoverability - Is it possible to even figure out what actions are possible and where and how to per-form them?
- Feedback - communication of the results of an action—is a well-known concept from the science of control and information theory.