Overview#Next Generation 9-1-1 (NG9-1-1) refers to an initiative aimed at updating the 9-1-1 service infrastructure in the United States and Canada to improve public emergency communications services in a growingly wireless Mobile Device society.
The National Emergency Number Association (NENA) first identified the need for Next Generation 9-1-1 in 2000, and started development actions in 2003, and is nearing full definition and standards for NG9-1-1. Since 2006, the United States Department of Transportation (USDOT) in the United States and the Canadian Radio-television and Telecommunications Commission (CRTC) in Canada have been leading their respective initiatives, which include research and development projects aimed at advancing Next Generation 9-1-1.
On January 24, 2013, the CRTC announced the first step toward a Canadian implementation of NG9-1-1 and, in March 2016, began a consultation with the public to discuss what services should be offered, who will play a role in offering these services and how these services should be paid for. Several US States have implemented versions of Next Generation 9-1-1, as of October 2013.