!!! Overview[1] [{$pagename}] ([BPM]) the definition, improvement and management of a firm's end-to-end enterprise business processes in order to achieve three outcomes crucial to a performance-based, customer-driven firm: * clarity on strategic direction * alignment of the firm's resources * increased discipline in daily operations !! More Information There might be more information for this subject on one of the following: [{ReferringPagesPlugin before='*' after='\n' }] ---- * [#1] - [What is BPM Anyway? Business Process Management Explained|http://www.bpminstitute.org/resources/articles/what-bpm-anyway-business-process-management-explained|target='_blank'] - based on information obtained 2016-11-21