Validation of the Certificate Chain is a critical part within any Certificate-based Authentication process.
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This occurs because the issuing authority has signed the server certificate using an Intermediate Certificate that is not present in the base of well-known trusted Certificate Authority which is distributed in a particular browser. In this case the authority provides a bundle of chained certificates that should be concatenated to the signed server certificate. The Site Certificate must appear before the chained certificates in the combined file:
$ cat www.example.com.crt intermediate.crt > www.example.com.chained.crt