!!! Overview
[{$pagename}] ([CRM]) is about [Subject Relationships] and specifically about [Technology-Enabled Relationship Management]

[{$pagename}] ([CRM]) is a term that refers to practices, strategies and technologies that an [Organizational Entity] use to collect, manage and analyze [Digital Identity] interactions throughout the [Identity Lifecycle Management].

[{$pagename}] ([CRM]) is a customer-oriented feature with service response based on [customer input|Feedback], one-to-one solutions to [customers]' requirements, direct online communications with [customer] and customer service centers that are intended to help customers solve their issues. 

[{$pagename}] includes the following functions:
* Sales force automation, which implements sales promotion [analysis|Metric Analysis], automates the tracking of a client's account history for repeated sales or future sales, and coordinates sales, marketing, call centers, and retail outlets.
* Data warehouse technology, used to aggregate transaction information, to merge the information with CRM products, and to provide [Key Performance Indicators].
* Opportunity management which helps the company to manage unpredictable growth and demand, and implement a good forecasting model to integrate sales history with sales projections.[2]
* [{$pagename}] systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales.

[{$pagename}] is expanding outside of the core sales and marketing areas and systems are available that incorporate support and finance data also into the [{$pagename}] view that a user gets, enabling a wider holistic view of a [customer] from one screen for a user.

[{$pagename}] is a [Technology-Enabled Relationship Management] strategy and set of tools.

!! More Information
There might be more information for this subject on one of the following:
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