!!! Overview [{$pagename}] installation issue [{$applicationname}] [Ran Across Today] (2019-02-07) !! Conditons * Fresh [iManager|Imanager] 3.1.0 * Install. Installed appropriate certificate. All seems good. !! Upgraded to iManager 3.1.2 Please see the installation log(/var/log/NetIQ_iManager_3.1.2_InstallLog.log) for details. Press "Done" to quit the installer. {{{ Status: FATAL ERROR Additional Notes: FATAL ERROR - /bin/rpm -Uvh --nodeps /data/install/iManager/iManager312/installs/linux/packages/jvm/rpms/netiq-jrex*.rpm }}} This was apparently cosmetic as running: {{{ /bin/rpm -Uvh --nodeps /data/install/iManager/iManager312/installs/linux/packages/jvm/rpms/netiq-jrex*.rpm Preparing... ########################################### [100%] package netiq-jrex-1.8.0-192.x86_64 is already installed }}} _%%information Wiped out /var/opt/novell/tomcat8/conf/server.xml certificate entries. @#($&$#%) %% !! Browser shows: https://servername.example.com:8443/nps/servlet/portal HTTP Status 404 – Not Found less /var/opt/novell/tomcat8/logs/catalina.out revealed: {{{Initializing log4j with: /var/opt/novell/iManager/nps/WEB-INF/imanager_logging.xml log4j:WARN Continuable parsing error 15 and column 103 ... 15 --><log4j:configuration xmlns:log4j="http://jakarta.apache.org/log4j/" debug="false" threshold="null"> ... 103 <appender-ref ref="CEF_FILE_APPENDER"/> ... log4j:WARN Document root element "log4j:configuration", must match DOCTYPE root "null". log4j:WARN Continuable parsing error 15 and column 103 ... 07-Feb-2019 10:37:14.438 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 11685 ms input to ShellCommand: rpm -q novell-oes-install java.lang.IllegalStateException: No output folder }}} Appears /var/opt/novell/iManager/nps/WEB-INF/imanager_logging.xml should start with: {{{ <?xml version="1.0" encoding="UTF-8" ?> <!DOCTYPE log4j:configuration SYSTEM "log4j.dtd"> }}} Restarted and it works. !! More Information There might be more information for this subject on one of the following: [{ReferringPagesPlugin before='*' after='\n' }]