Overview#
IT Infrastructure Library (ITTL) is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM).IT Service Management framework defines how Service Management is applied within a specific organizational Entity. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on Information Technology infrastructure.
More Information#
There might be more information for this subject on one of the following:- [#1] - The ITIL® and ITSM Directory
- based on information obtained 2016-11-21