!!! Overview
[{$pagename}] refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to plan, design, deliver, operate and control [Information Technology] ([IT]) services offered to customers.

[{$pagename}] is thus concerned with the implementation of [IT] services that meet customers' needs, and it is performed by the [IT] [Service Provider] through an appropriate mix of people, process and [Information Technology].

[{$pagename}] also Provides a tracking mechanism to capture potential [Security Considerations] that warrant additional analysis.

!! More Information
There might be more information for this subject on one of the following:
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* [#1] - [IT service management|Wikipedia:IT_service_management|target='_blank'] - based on information obtained 2016-11-21-