Overview#
Muda is a Japanese word meaning "futility; uselessness; wastefulness", and is a key concept in
lean process thinking, like the
Toyota Production System (
TPS) as one of the three types of deviation from optimal allocation of
resources the others being
mura and
muri.
Muda only work that produces Business value for which a customer is willing to pay.
Muda is any Friction (constraint or impediment) that causes unnecessary waste to occur. Often this is some record keeping that does not a Business value.
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