!!! Overview [{$pagename}] is the management of the [IT] services themselves, and involves a number of management practices to ensure that [IT] services are provided as agreed between the [Service Provider] and the [Customer]. Service Delivery consists of 5 disciplines. These are: * [Service Level Management|Service Level Management] * [Capacity Management|Capacity Management] * [Contingency Planning|Contingency Planning] * [Availability Management|Availability Management] * [IT Financial Management|ITFinancialManagement] !! More Information There might be more information for this subject on one of the following: [{ReferringPagesPlugin before='*' after='\n' }]