!!! Overview
[{$pagename}] [ITIL] looks at two major components, [Service Delivery] and [Service Support]. 

Service Support covers more of the day-to-day operational processes of the service desk, the inventory/asset and hardware/software management teams. In ITIL terms, these are:

* [Configuration Management]
* [Release Management]
* [Change Management]
* [Incident Management]
* [Problem Management]
* [Service Desk]

We will concentrate on Configuration Management!! More Information
There might be more information for this subject on one of the following:
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