Overview[1]#

Service-Level Agreement (SLA) is an agreement between two or more parties, where one is the customer and the others are service providers. !! More Information There might be more information for this subject on one of the following:

• Contingency Planning
• Information Lifecycle Management
• SLA
• Service Level Management

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• [#1] - Service-level_agreement - based on information obtained 2016-11-21